Yes. You will be asked to sign a contract for the protection of both your company and our. The contract will outline expectations and policies and ensure confidentiality for both parties. Everything in the contract is negotiable and designed to meet the needs of both parties. If there is anything in the contract that concerns you we will be happy to discuss it.
What happens if I have an onsite problem?
Our premium and infinite packages offer unlimited onsite support, so we would be more than happy to dispatch a technician to your location. Customers with our basic package always have the option on requesting this additional service; although, most common problems can be solved remotely.
What industries are you familiar with?
We are constantly looking to grow and branch out into new industries but the ones we are currently working with include:
- Legal
- Healthcare
- Finance
- Startups
- Plumbing
- Dental
- Construction
- Contractors
What happens if I have a tech problem in the middle of the night?
We understand that tech problems don’t always occur at the most convenient times. This is why we are available 24/7 365 days a year for emergencies involving immediate support. You can count on us to be there for you and your business in tough times.
If I need to purchase IT equipment can you help me with that?
Absolutely. Our business relationships help our clients get significant discounts from our suppliers. We are more than happy to offer consulting on which products will be most valuable to your business.
Make It Simple
We know that talking to you in technology jargon can be frustrating and confusing. That’s why we provide user-friendly services that take the hassle out of truly understanding what we can offer.
Unique Work
We know that the needs of each client varies which is why we offer a variety of unique packages. This allows you to select the one that best fits your needs.
Unique Design
With over 20 years of experience we have crafted our services and solutions in a way that has proven to best work for our clients. We are always open to suggestions and feedback that can help us improve in this area.